GENERAL DELIVERY TERMS

1.     Please Remember: Delivery times are estimates and commence from the date of shipping, rather than the date of order.

2.     Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

3.     All orders placed after 2pm (Italy time) will be dispatched the next working day. This service is not available on Saturday, Sunday or Bank Holidays.

4.     Import Duties and Taxes may apply in specific countries and are payable by the recipient. Delivery can take longer than expected due to customs clearance procedures in certain countries.

Costs and delivery times

Europe & UK (Excluding Russian Confederation)

1.     Cost: the cost of transport is fixed in € 8,00 but for some items could be delivered for free (If the are some promotions availble)

2.     Delivery Time: 2-5 Working Days

3.     Shipping Method: All orders are shipped by courier service.

4.     Tracking: Where possible a courier tracking number will be provided once the order has been dispatched.

5.     Terms and Conditions apply.

Russian Confederation (CSI)

1.     Cost: Approximately 18 euros (Please note this can fluctuate based on exchange rates)

2.     Shipping Method: All orders are shipped by Courier Service, if not available, will be shipped by Air Parcel Post Service.

3.     If Shipping by courier, is available, can take up to 5-10 working days and where possible a courier tracking number will be provided once the order has been dispatched).

4.     Shipping by Air parcel Post service, (If not available by Courier) can take up to 28 Working Days.

5.     Import Duties and Taxes may apply in specific countries and are payable by the recipient.

6.     Delivery can take longer than expected due to customs clearance procedures in certain countries.

7.     Terms and Conditions apply.

United States (USA) and Rest of World

1.     Cost: Approximately 30 euros (Please note this can fluctuate based on exchange rates)

2.     Shipping Method: All orders are shipped by Courier Service, if not available, will be shipped by Air Parcel Post Service.

3.     If Shipping by courier, is available, can take up to 5-10 working days and where possible a courier tracking number will be provided once the order has been dispatched).

4.     Shipping by Air parcel Postal service, (If not available by Courier) can take up to 28 Working Days.

5.     Import Duties and Taxes may apply in specific countries and are payable by the recipient.

6.     Delivery can take longer than expected due to customs clearance procedures in certain countries.

7.     Terms and Conditions apply.

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